{"id":2516,"date":"2026-05-17T15:22:06","date_gmt":"2026-05-17T15:22:06","guid":{"rendered":"https:\/\/comprendrepourapprendre.com\/?page_id=2516"},"modified":"2026-06-23T21:39:02","modified_gmt":"2026-06-23T21:39:02","slug":"conditions-generales-de-consultation","status":"publish","type":"page","link":"https:\/\/comprendrepourapprendre.com\/en\/conditions-generales-de-consultation\/","title":{"rendered":"Terms and Conditions of Consultation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2516\" class=\"elementor elementor-2516\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12bf615 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"12bf615\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af51828\" data-id=\"af51828\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06cc864 elementor-widget elementor-widget-spacer\" data-id=\"06cc864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2065fb3 e-flex e-con-boxed e-con e-parent\" data-id=\"2065fb3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaac3c3 e-con e-atomic-element e-div-block-base\" data-id=\"aaac3c3\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"aaac3c3\">\n\t\t\t\t\t\t\t\t<p class=\"e-8eb1155-1794923 e-paragraph-base\" data-interaction-id=\"8eb1155\"  >\n\t\t\t\t\t\t\t\tIn order to ensure a clear and respectful framework for all, the following conditions apply toany appointment booking.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"e5ddc26\" \n\t\tclass=\"e-e5ddc26-aa4996f e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t1. Appointment booking\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"3bc3f44\"  >\n\t\t\t\t\t\t\t\tAppointments are made exclusively online via the dedicated booking platform accessiblethrough the website.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"82f0a07\" \n\t\tclass=\"e-82f0a07-a39db9a e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t2. Fees and payment\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"cf86978\"  >\n\t\t\t\t\t\t\t\tConsultations can be paid online at the time of booking or on the day of the session,depending on the available options.Any booked session is due.<br>Toute s\u00e9ance r\u00e9serv\u00e9e est due.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"2e5d496\" \n\t\tclass=\"e-2e5d496-844bb5c e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t3. Cancellation and modification\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"08db125\"  >\n\t\t\t\t\t\t\t\tAny cancellation must be made at least 24 hours before the scheduled appointment.<br><br>In case of late cancellation (less than 24 hours) or non-attendance, the session remains due.<br><br>If the session has been paid in advance:<br>it may only be refunded upon presentation of a valid justification (medical certificate,death, or exceptional circumstances)<br>without justification, no refund will be issued<br><br>If the session has not been paid:<br>it remains due<br>no further appointments can be scheduled until the outstanding session is settled\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"90868e0\" \n\t\tclass=\"e-90868e0-3fe7fc3 e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t4. Rescheduling\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"ab5dd9b\"  >\n\t\t\t\t\t\t\t\tAn appointment can be rescheduled up to 48 hours in advance, whether for in-person oronline sessions.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"a07cec2\" \n\t\tclass=\"e-a07cec2-f7fe581 e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t5. Delay\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"b3925cb\"  >\n\t\t\t\t\t\t\t\tIn case of delay, the session may be shortened in order to respect the following appointments.<br>The full fee still applies.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"6de1b32\" \n\t\tclass=\"e-6de1b32-be10563 e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t6. Scope of consultations\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"b41884e\"  >\n\t\t\t\t\t\t\t\tConsultations are psychological in nature and do not replace medical or psychiatric carewhen needed.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"d9668ee\" \n\t\tclass=\"e-d9668ee-548863c e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t7. Confidentiality\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"12f6edd\"  >\n\t\t\t\t\t\t\t\tAll exchanges during sessions are strictly confidential, in accordance with the ethical code ofpsychologists.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"1265d73\" \n\t\tclass=\"e-1265d73-41107d8 e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t8. Personal data\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"9fa38fc\"  >\n\t\t\t\t\t\t\t\tPersonal data collected during the booking process are handled through a platform compliantwith data protection regulations (GDPR). Details are specified directly on the platform.\n\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t<h2 \n\t\tdata-interaction-id=\"1386a8e\" \n\t\tclass=\"e-1386a8e-76ebc83 e-heading-base\" \n\t\t \n\t\t\n\t>\n\t\n\t\t\t9. Acceptance\n\t\t<\/h2>\n\t\t\t\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"36fd811\"  >\n\t\t\t\t\t\t\t\tBooking an appointment implies full acceptance of these terms and conditions.\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Afin de garantir un cadre de travail clair et respectueux pour chacun, les conditions suivantes s\u2019appliquent \u00e0 toute prise de rendez-vous. 1. Prise de rendez-vous Les rendez-vous s\u2019effectuent exclusivement en ligne via la plateforme d\u00e9di\u00e9e, accessible depuis le site internet. 2. Tarifs et r\u00e8glement Le r\u00e8glement des consultations peut s\u2019effectuer en ligne au moment de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2516","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/pages\/2516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/comments?post=2516"}],"version-history":[{"count":7,"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/pages\/2516\/revisions"}],"predecessor-version":[{"id":2765,"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/pages\/2516\/revisions\/2765"}],"wp:attachment":[{"href":"https:\/\/comprendrepourapprendre.com\/en\/wp-json\/wp\/v2\/media?parent=2516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}